EdgeGenie

Proactive service assurance for Carrier Ethernet & MPLS

Provision, monitor, maintain, and optimize services through one orchestration layer.

How EdgeGenie Works
One Orchestrator for the Entire Service Lifecycle

EdgeGenie is an advanced, unified management platform that automates the full lifecycle of Carrier Ethernet and MPLS services from initial provisioning to continuous optimization. 

 

EdgeGenie treats every service as a living entity. Once provisioned, a service is continuously monitored, maintained, and optimized through a closed operational loop; ensuring performance, resilience, and long-term efficiency without manual intervention.

Faster Turn-Up

Automate service provisioning and protection paths

SLA Proof

Monitor service performance and detect issues before breach

Cross-Domain Visibility

Works across Ethernet/MPLS environments and can co-exist with third-party domains

Main Capabilities
Service Provisioning & Protection

EdgeGenie simplifies how services are created across the network. Instead of configuring devices one by one, operators define the service once and let EdgeGenie handle path selection, protection, and deployment.

Faster turn-up with fewer errors and consistent service behavior across all endpoints.

Service Visibility & Analysis

EdgeGenie presents services visually—showing how they traverse the network, where they terminate, and how they are protected. Operators can quickly understand service structure, dependencies, and current status without manually correlating device-level data.

Accelerates troubleshooting and boosts operational insight with real-time network views.

Performance & SLA Assurance

EdgeGenie continuously tracks service performance against defined thresholds and expectations. By correlating service behavior with network events, it helps teams detect degradation early, understand impact, and take action before SLAs are breached.

Moves operations from reactive alarms to proactive, SLA-protective monitoring.

Integration & Operational Scale

EdgeGenie presents services visually—showing how they traverse the network, where they terminate, and how they are protected. Operators can quickly understand service structure, dependencies, and current status without manually correlating device-level data.

Accelerates troubleshooting and boosts operational insight with real-time network views.

Service Lifecycle Management
From service creation to continuous optimization

This lifecycle model allows operators to move from reactive operations to proactive service control.

Unified Service Control

EdgeGenie unifies service creation, monitoring, and assurance into one platform, making it easier to manage complex networks with speed, consistency, and full visibility.